Overview

Our refund policy lasts 14 days after the service has started. If 14 days have passed since you started our coaching service, we can’t offer you a full refund.

To be eligible for a full, you must contact us before we have started our coaching service. After the 14 days refunds will be given on a pro rata basis. In other words, if you have done 2 weeks of coaching, you will receive 4 weeks back. No Refunds will be given after 21 days from starting our services.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet after 5 working days, contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Coupon Sale items

If you have been given a discount on your coaching services, you can only receive a pro-rata refund upto 14 days after the service has started. You do not receive the 21 day refund on discount codes.

Downloadable ebooks or courses.

If you have bought a downloadable ebook or course, then no refund will be given at any time for those digital downloads.

The reason for this is that there is no way for you to return it to us.

The only reason a refund will be given is if you cannot download the item after 14 days. If the item can not be downloaded, please contact us so we can discover what the problem is and fix it.